Phone: (905) 415-1940
Fax: (905) 415-1946

rxrecall@ptm-health.com


When SAFETY and REPUTATION are at stake

The most recalls implemented and managed



The most accurate lists. GUARANTEED
Stakeholders reached immediately via
Ø Fax broadcast
Ø Tele-center
Ø Direct mail
Ø E-mail
Standardized letterhead recognized and respected by healthcare professionals
Health Canada approved envelopes.
 



Health Canada approved storage facility
"Courier Direct" return program facilities drug returns
On-line system co-ordinates product returns including
Ø
Credit notes
Ø
Customer return tracking and management
Ø
Drug disposal services

Message delivery confirmation via PTM's legally valid "Proof of Delivery" service
Summary accounting and other key reports
Ø
Mailing verification list
Ø
1-800-faxback confirmation
Ø
3rd party fax transmission report
Ø
Tele-center follow-up report
Ø
Optional proof of receipt signature


Pre-determined formal procedures for any scale of recall
Custom recall materials prepared in advance

Rx Recall® is your complete solution for any product recall
 
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